MONEYPAK REFUND REQUEST

If your MoneyPak has not been used, you can submit a request for a refund by providing the information requested below. Your refund checks arrive within 1-2 weeks after your refund request is submitted and reviewed.

ISSUE DESCRIPTION *

ENTER MONEYPAK NUMBER *

Numbers only. No spaces.

Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance.

If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you.

Upload receipt *

Click or drag files to this area to upload. You can upload up to 2 files.

Upload a readable image of your receipt. * Required for assistance. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.)

Upload back of MoneyPak *

Click or drag a file to this area to upload.

Upload an image of the back of your MoneyPak (MoneyPak number must be readable). * Required for assistance. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.)

We’ll use this information to communicate any important info or updates about your case.

Name *

First

Last

MOBILE PHONE NUMBER *

Email *

Address *

Address Line 1

Address Line 2

City

State

Zip Code

Please provide the following information as it appears on your receipt:

RETAILOR NAME *

RECEIPT AMOUNT *

Transaction Date and Time *

Date

Time

STORE NUMBER *

STORE PHONE NUMBER *

Other details Provide as much detail about the issue as you can. The more we know, the better we can help.

MoneyPak by Green Dot Official Website - Deposit Money to Any Cards

Add money to any prepaid or bank debit card conveniently and quickly. For a $5.95 flat fee you can add $20 - $500 in cash at 70,000+ retailers nationwide.

MoneyPak refund request lets you to get a refund for your MoneyPaks and have them mailed to your address.

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