MoneyPak Customer Service
The MoneyPak Customer Service Center.
Phone Number: 1 (888) 971-7004
Email Address: support@your-moneypak.com
Contact MoneyPak
Official Website: your-moneypak.com
Help Center: Visit contact page
Corporate Office Address:
Green Dot Corporation
PO Box 5100 3465 E. Foothill Blvd.
Pasadena, California 91117-010
United States
WHAT CAN WE HELP YOU WITH?
Depositing Money
How do I add money to a card with a MoneyPak?
Once you’ve created your MoneyPak secure login, depositing money to an eligible prepaid or bank debit card is simple.
- On your-moneypak.com, log in using the button in the top right corner (if you are on a mobile device, tap the menu icon on the top right of your screen).
- Click LOAD CARD to deposit to a saved card, or click “Add money to a new card” to deposit to a new card.
- Enter the MoneyPak number (and if adding a new card, enter your prepaid or bank debit card number) and click add money.
- After passing the limits and verification checks, the funds on the MoneyPak will be deposited to your card.
Which cards can I use with a MoneyPak?
MoneyPaks can be used to reload hundreds of prepaid cards and most bank debit cards linked to a checking account. MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name.
How long until my MoneyPak funds are loaded to my card?
After purchase, there is up to a 60-minute delay before your MoneyPak is ready to use. After that, you’re ready to deposit the funds on your MoneyPak to an eligible prepaid or bank debit card. If depositing funds to a prepaid card, the transfer should be instant or near-instant. If depositing funds to a bank debit card, the load time will depend on when your bank posts deposits. In most cases, the funds are available right away.
How can I verify that the MoneyPak funds have been loaded?
To verify whether the money has been transferred successfully, check the balance or the transaction history for the prepaid or bank debit card that was loaded.
Can I use a MoneyPak to add money to a PayPal account?
Yes. A MoneyPak can be used to add money to a PayPal account. To add money to a PayPal account, check out PayPal Cash.
MoneyPak Customer Service.
You can reach out to MoneyPak customer service by dialing 1-888-971-7004 or 1-586-277-1372.
Our team is 24 hours a day 7 days a week to help.
MoneyPak by Green Dot Official Website - Deposit Money to Any Cards
Add money to any prepaid or bank debit card conveniently and quickly. For a $5.95 flat fee you can add $20 - $500 in cash at 70,000+ retailers nationwide.
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